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Triodos Bank’s steady growth requires an evolving approach to fulfil the potential of the people who work in the organisation. The organisation wants to continue to be one of the world’s leading sustainable banks and therefore needs highly qualified people who are aligned with its vision and mission.

To support the development of motivated, skilled co-workers Triodos Bank offers international programmes in the Triodos Academy; 224 co-workers participated in this programme in 2016 (2015: 88) including a management development programme and ‘values seminar’ for relatively new co-workers.

The 2016 annual Co-Worker Conference took place in Barcelona and focused on the theme ‘Transformation: meeting the other, enabling change’. The meeting was attended by 118 co-workers from all branches and all different levels in the organisation.

Many branches also host their own co-worker conferences at a national level. Weekly meetings are organised in all Triodos Bank’s branches to help align co-workers with the business, its goals and challenges. Regular meetings are also organised with customers or thought leaders on topics such as sustainable real estate, new ways of banking, energy and innovative sustainable projects.

All branches actively developed their internal communications activity during 2016, through e-zines, in person meetings and co-worker surveys. A noteworthy development in 2016 was the launch of Engage: an internal online tool that created new opportunities for online learning, informing, connecting and collaborating between co-workers, regardless of physical location.